Store Policies and Info

Ordering Policy

Online Ordering please place your order through our secure online shopping cart, we will process your order with Visa or Master Card.

For those of you who prefer to purchase offline, we will gladly process your order by mail, email or by phone using Visa or Master Card.  If payment is made with a check, your order will be held for 10 days before shipping.

For your convenience,

You can call us:  208-870-3886
Or mail your order with payment to:
Stitch n Giggles
1125 Goldenrod Drive
Nampa, Idaho 83686

Or email your order with payment to:
info@stitchngiggles.com
                        
Thank you for shopping with us!
If you have any problems or questions with your order please call or e-mail us!

Return Policy

Our policy and promise to you is that we would like you to be 100% satisfied. If you receive a product from us that is not what you thought you were getting, simply return it within 30 days from purchase date with the receipt, in original packaging and condition. Cut fabric, books and patterns are not included in our return policy and all kits will have a 25% restocking fee.  Refunds will not include shipping and handling charges.  Please call us before any item is returned. If there is ever anything we can do to make your shopping experience more enjoyable, please let us know!

Sales Tax

Orders placed from within the state of Idaho will have 6% sales tax added. International orders (outside the US) may be subject to customs duties and taxes.

Shipping and Handling Rates

Shipping and handling rates help offset the costs associated with packing and delivering your purchased items.  Please note that shipping rates quoted on your order may not be the actual shipping cost, as we will adjust for any considerable differences. For example, if ordering just one pattern, shipping is quoted at $6.50, we adjust that accordingly and you can assume one pattern will not ship for more than $3.50. If you are ever in question of any of our shipping rates, please do not hesitate to contact us at 208-870-3886.

Standard Delivery

Merchandise Total

Standard Rate

Up to $29.99

$4.99

$30 - $49.99

$6.99

$50 - $69.99

$7.99

$70 - $99.99

$8.99

$100 or more

Free

Canadian Delivery

Standard delivery rate + $10
All prices are in U.S. funds.
Express Delivery, 2nd Day, or Next Day delivery is not available.
Customers are responsible for paying all applicable government taxes, duties, custom fees, and broker fees.

International Delivery

Standard delivery rate + $15
All prices are in U.S. funds.
All packages are shipped via U.S. Postal Service, Air Mail.
Some countries have a size restriction; please be aware of your country's limitations before ordering.
Customers are responsible for paying all applicable government taxes, duties, custom fees, and broker fees.
Back-ordered items will be cancelled unless delivery is expected in a day or two. We may hold your order, pending delivery of back ordered items, in an attempt to ship as much merchandise as possible.  We understand that packages can be delayed going through customs, so we do our best to see that all rules are followed and your packages arrive at your doorstep as swiftly as possible.